About the Support Department

In a nutshell… we’ll take care of your website

We will provide...

  • An allotted number of minutes per month dedicated purely to supporting your website.
  • A first line response within 1 hour.
  • Updates and feedback about the support request through our online Support Tracking System.
  • A professional and reliable, UK based service.

 

So that we can help you with...

Bugs and errors - finding and fixing / hacking attempts – fixing and patching • System updates – ensuring your content management system is kept up-to-date with security patches, updates, etc • Content - adding new pages, updating/ amending content (images, forms, sections, etc) • Website text - spell checking, edits, rewriting • Images - repairing broken image links, replacing low quality
images, etc.